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You come upon a car parked in an unauthorized area on your property. What is the best thing to do?

  1. Open the car and see if you can find the ownership, identify the owner and have them move it

  2. Call 911 and immediately report the matter to the police

  3. Record the vehicle’s information and call parking enforcement to attend, then submit a report

  4. Call the towing company authorized on your site and have it removed

The correct answer is: Record the vehicle’s information and call parking enforcement to attend, then submit a report

The best approach when dealing with a car parked in an unauthorized area on your property is to record the vehicle’s information and call parking enforcement to attend, then subsequently submit a report. As a security guard, it is important to know that you have the authority to enforce property rules and regulations, but you should also interact with the proper authorities for more significant issues, such as unauthorized parking. Reporting the unauthorized vehicle to parking enforcement allows professionals to handle the matter under legal conditions. Additionally, documenting the event and information about the vehicle is an essential part of a security guard's responsibilities. After an incident, a well-detailed report enables continuity of operations and serves as an official document for future references in case the car's owner disputes the vehicle's removal.